Standard Shipping and information for shipping to the continental United States; Orders for
products will be shipped within 24 hours, year round. We use USPS Priority. Shipping charges
will automatically default within the checkout process. If you are ordering from Alaska, Hawaii,
Canada or any other country or you wish express shipping or UPS, please call us at (802) 425-
3641 during our business hours (10am-5pm EST) or e-mail us your shipping address at
vermontwildflowerfarm@yahoo.com, and we will reply with the actual shipping charges to your
location. For orders going by UPS 2nd day or express, the cut off time is 1 pm daily with the
exception that Saturday and Sunday orders will ship on Monday. You will also receive an email
when your order ships. If you have any questions, you may also contact us at the above
referenced telephone number or e-mail address.
SHIPPING and HANDLING CHARGES:
(For U.S. Only)
Product Total
Up to $ 29.99.................$ 4.95
$ 30.00 to $ 59.99........$ 6.95
$ 60.00 to $ 84.99........$ 8.25
$ 85.00 to $ 99.99........$10.25
$100.00 to $299.99.......$13.95
over $300.00................. FREE
All bulk seed orders (5lbs. or more) receive FREE shipping and handling!
Combined Seed and Bulb orders for spring will ship together. If you wish them
shipped separately, then an additional shipping charge will apply.
Refund Policy and Return Policy:
Gifts or gift shop merchandise Items purchased from the Vermont Wildflower Farm may be
returned for up to 30 days from the day we ship the item/items for a full refund of the original
purchase price, less shipping, handling and a 5% restocking fee. All returns must receive prior
authorization by phoning (802)425-3641 or e-mailing us at: vermontwildflowerfarm@yahoo.com
or they will not be accepted for credit/refund. We will provide return instructions at that time
along with your authorization #.
If your shipment includes an incorrect item or an item that is defective or damaged in shipping,
you may return it to us within 30 days from the day we ship, and we will replace it at no cost to
you. Please note that we can make exchanges only for the exact item you ordered; we cannot
exchange one product for another.
All items returned for a refund/credit will be issued within 10 business days. Payments by credit
card will be refunded to the credit card used. All other forms of payment will be issued as a credit
on account only.
Our Seed Guarantee: Fresh, top quality, tested seed is all we sell. If for any reason your
Vermont Wildflower Farm seed does not grow, please contact us to discuss replacement. You
must have your original sales receipt. We cannot guarantee establishment of seed due to
various factors over which we have no control. For example, we cannot be responsible for
weather, improper preparation, soil or other circumstances out of our control. We cannot be
expected to replace seed due to premature or late plantings, neglect, drought and other natural
conditions. It is mutually agreed that in no case shall our liability surpass the purchase price of
the seed.
Seed and Bulb items are non-returnable. If you are unsatisfied with your product, changed
your mind etc., you must contact us within 5 days from the date of receipt to discuss the
problem. Should we authorize a return for a refund/credit on the purchase price of the seed
product the following will apply: No shipping charges will be refunded even on free shipping
items. The cost of shipping the seed to you will be deducted from your refund. A 20% restocking
fee will apply and be deducted from the refund amount. Any item received as “free” due to the
order amount will also be deducted from the refund. Seed returns must be in the original
bag/package and be unopened. In other words it must be returned in resellable "as-new"
condition with the original shipping materials. Any discrepancies, damages, or uncleanliness
could result in a delay or forfeiture of your refund. All authorized returns must be received within
two weeks of authorization. All return shipping expenses will be incurred by you. If you decide
you do not want an order after it has already been shipped out and you refuse the shipment
without asking permission you will be charged the 20% restocking fee and your shipping charges
will not be refunded. If you have any other questions, please contact customer service at
vermontwildflowerfarm@yahoo.com.
Custom Seed Orders and Bulk Orders of 100 lbs. or more are non-returnable,
non refundable.
NO EXCEPTIONS!
If you wish to mail or fax in your order,
please use our convenient order form!
Click here to print an order form!
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