Fresh, top quality, tested seed, bulb & plant products are what we sell, along with lots of other goodies. All of our wildflower seed products are 100% PURE SEED of the highest quality and germination, no fillers, inert matter or weed seed. Our seeds are also GMO-FREE, Open-Pollinated and Chemical Free!
Our Seed Guarantee:
Fresh, top quality tested seed is all we sell, and we guarantee the quality of our seeds. If for any reason you have an issue with your Vermont Wildflower Farm seed, you must contact us by e-mail to discuss the situation so we can help determine what may have gone wrong.
While we guarantee the quality of our seed, we cannot guarantee establishment of seed due to various factors over which we have no control, including weather, improper preparation including weed growth, soil or other circumstances out of our control. We do not replace seed due to premature or late plantings, neglect, drought and other natural conditions. If you have questions about planting your seed, contact us before you start. We are happy to help! Also check out our FAQ page for helpful planting pointers.
We will help you determine what might have gone wrong and provide advice to make sure you have success with your next seeding. On occasion, depending on circumstances, we will ask you to provide some photos. Photos can help us see what you may not and are sometimes valuable in helping to determine where adjustments are needed.
RETURNS
Returns Generally
· You MUST contact us prior to any return for any reason. Email us at support@vermontwildflowerfarm.com.
· We only accept returns that have been authorized by us.
· All returned orders are subject to a 15% restocking fee.
· Shipping costs to return orders are customer responsibility.
· Custom Orders such as custom mixes or custom quantities, including Regional Mixes, Specialized Mixes, and/or Grass Mixes over $200.00, are final sales and are non-returnable, non-refundable.
· All items returned for a refund/credit will be issued within 10 business days. Payments by credit card will be refunded to the credit card used. All other forms of payment will be issued as a credit on account only.
· All authorized returns must be received by Vermont Wildflower Farm within two weeks of our authorization to return.
Orders Not Received
· Any claims for non-receipt must also be within 5 days from Proof of Delivery (if carrier claims to have delivered) and/or your shipping notification e-mail.
· We will investigate any order that is not delivered.
· No refund will be issued if a bulb or plant item had a wrong/insufficient address provided by you at the time of order that causes a delivery delay or non-delivery. If our inventory allows, we may send a replacement order, however, a flat rate shipping charge will be applied to the replacement order.
Returns/Refunds for Damaged Product or Incorrect Orders
· Your online order for bulbs/bareroots/perennials etc. will be charged to your credit card including shipping charges (if any) at the time of placing the order (advance sale) and the bulbs and/or perennials will ship according to the shipping schedule on their respective product section pages. This is standard practice in the mail-order bulb/plant business. It not only allows us to accurately project inventory but allows us to offer you huge discounts for pre-ordering.
· We fully guarantee all flower bulbs and perennial plants/bareroots. If there is a problem with your bulb or plant order, please contact us within 3 days of receipt of your order.
Returns of Unused/Unplanted Products
· Unused seed will only be considered for an authorization to return for 30 days from the date of your order.
· If we approve a seed return for any reason it must be in the original bag/package and be unopened in resalable "as-new" condition with the original shipping materials.
· Any discrepancies, damages, or uncleanliness of returned seed packaging could result in a delay or forfeiture of your store credit or refund.
· Bulbs & live plant products cannot be returned.
Returns of Gifts or Gift Shop Merchandise/Garden Products
· All returns must receive prior authorization by e-mailing us or they will not be accepted for credit/refund.
· We will provide item specific return instructions at that time along with an authorization #.
· If your shipment includes an incorrect item or an item that is defective or damaged in shipping, you may return it to us within 30 days from the day we ship, and we will replace it at no cost to you.
· Please contact us to let us know if a damaged/defective item is being returned. In some item specific cases, we may determine that a return of the product is unnecessary to issue a replacement, refund or credit.
· We can make exchanges only for the exact item you ordered; we cannot exchange one product for another, but we can work with you to get you the product you want.
Concerns About Plants/Bulb Growth
· We guarantee the quality of our bulbs and plants. If your plant or bulb fails to grow, we do guarantee them and will replace or credit in accordance with our guarantee policy if contacted within 1 year of purchase.
SAFE SEED PLEDGE
Our Pledge to You: "Agriculture and seeds provide the basis upon which our lives depend. We must protect this foundation as a safe and genetically stable source for future generations. For the benefit of all farmers, gardeners and consumers who want an alternative.
We pledge that we do not knowingly buy or sell genetically engineered seeds or plants.
The mechanical transfer of genetic material outside of natural reproductive methods and between genera, families or kingdoms, poses great biological risks as well as economic, political, and cultural threats. We feel that genetically engineered varieties have been insufficiently tested prior to public release. More research and testing are necessary to further assess the potential risks of genetically engineered seeds. Further, we wish to support agricultural progress that leads to healthier soils, genetically diverse agricultural ecosystems and ultimately healthy people and communities."
This document was developed by the Council for Responsible Genetics. It represents, in general, the option of many ethical seed companies as they respond to farmers' and gardeners' very real concerns. For more information please contact: The Safe Seed Initiative 5 Upland Road, Suite 3, Cambridge, MA, USA, 02140
PESTICIDES & NEONICOTINOIDS
When we state our products are chemical free' we mean it and this includes Neonicotinoids. What is that you ask? Neonicotinoids are systemic pesticides that will kill the very pollinators you're trying to attract to your wildlife garden!
This systemic pesticide is absorbed into all parts of the plant: leaves, flowers, pollen, and nectar which means that any caterpillar feeding on that plant, any butterfly sipping nectar, or any native bee collecting pollen are often killed simply by visiting plants treated with neonicotinoids.
Neonicotinoids affect the central nervous system of insects resulting in paralysis and death, which is surely not the goal if you are trying to attract them, assist them by planting wildflower seeds or perennial plants! Rest assured, we value the creation around us and all of the pollinators and wildlife that your gardens may bring. Our flower seeds and plant products are free of all detrimental pesticides so you can be confident you are planting GMO-FREE, Open-Pollinated and Chemical free seeds and plants when you buy from us! We strongly suggest that you do not use pesticides in the preparation or maintenance of your gardens. Ask us for alternatives. For more information see below:
All Wildflower Seed Products - No Pesticides or Chemicals Used in Any of the Production Fields nor are seeds ever treated with any type of chemical.
Plant Plugs and Bare Roots - No Pesticides Used in Production Fields nor are any of our Plant Products Treated with Chemicals After Harvest
Flower Bulbs - No Pesticides Used on Bulbs with the exception of a few in the specialty bulb category. Please contact customer service for more information.
Grasses - Our Supplier of Grasses Uses an Integrated Pest Management Approach and is well aware of the damage Pesticides/Neonicotinoids can do. There is a very limited use on some grass species production fields of which is presently being phased out. We don't sell those particular species of grasses here at the farm.
Veggies & Herbs - No Pesticides or Chemicals Used in Any of the Production Fields nor are seeds ever treated with any type of chemical.
NOTE: Current research from the Scientific Beekeeping points to several possible contributing factors for Colony Collapse Disorder (CCD) including pesticides (particularly those of the neonicotinoid class), infections with mites, malnutrition, various pathogens, genetic factors, immunodeficiency, loss of habitat, stress of cross-country shipment of beehives, winter loss due to cold, changing beekeeping practices, and /or a combination of factors. We encourage you to read articles at scientificbeekeeping.com for a balanced review of these issues. It may be that chemicals are responsible, and it may turn out they are not. In any case, we believe natural is better and we want to keep our bees and other pollinators healthy so here at the Vermont Wildflower Farm we will keep doing everything possible to ensure our products are chemical free.
Updated (August 1, 2025, 3:40 p.m.)
