Most orders ship within 1-2 business days.
Shipping charges will automatically default within the checkout process. The day you place your order does not count as a shipping day. If you wish Express shipping, please call us Toll Free at 855-846-9453 during our business hours (M-F from 9 am-4 pm EST) or e-mail us at firstname.lastname@example.org with your shipping address and we will reply with the actual shipping charges.
Bulbs & live plant products cannot be shipped outside the contiguous United States due to specific country rules and regulations and long transit times.
You will receive an email when your order ships. (Be sure to check your spam/junk folder depending on your settings as sometimes it goes there rather than your inbox).
If you have any questions, you may also contact us at the above referenced telephone number or e-mail address. Call volume is usually high, but please feel free to e-mail us. Most of our e-mail support staff are still working remotely and can answer your order questions, give advice etc. in a few hours. We appreciate your understanding and your business!
NOTE: If your order total is $100 or more, we may require signature confirmation. If you do not wish to sign for your package, please indicate 'waive signature confirmation' in the comments field at checkout. We normally ship via USPS but if you wish a different shipping method such as UPS, please indicate in the comments field at checkout or call customer service.SHIPPING and HANDLING CHARGES:
Standard Shipping (Usually Ships within 1-2 business days)Orders of $39 or More! = FREE
Orders of $38.99 or Less! = $6.95 Flat Rate
(Please Contact Customer Service)
All Bulb/plant/bareroot products ship according to the specifics on their individual pages. If your order contains multiple advance sale items along with items ready to ship (like seeds or gifts), we will ship the other items immediately and the advance sale items at the time listed on the product page.
Spring Advance sale items are shipped according to region, starting with warmer areas first in the order they were received. If you wish an exact ship date, please let us know in the comments field in the cart at checkout.